Shipping policy
Shipping Policy
Thank you for shopping with us. We are committed to providing you with a smooth and reliable shipping experience.
Processing Times
Orders are typically processed within 1–3 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Shipping Times
We currently offer Economy Shipping on all orders.
Estimated delivery time: 5–8 business days.
Please note that shipping times are estimates and may occasionally be delayed due to high order volume, carrier delays, weather conditions, or unforeseen circumstances.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your package.
Incorrect Addresses
Please ensure that your shipping address is entered correctly at checkout. We are not responsible for packages delivered to incorrectly entered addresses.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us at brenssuport@gmail.com and we will do our best to assist you.
Damaged Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the issue so we can help resolve it quickly.
Contact Us
If you have any questions regarding your shipment, feel free to contact us at: